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Privacy Policy

Last updated: September 2026

Studio Iro Ltd ("Studio Iro", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us about our services, work with us as a client, or subscribe to our communications.

1. Who we are

Studio Iro Ltd is the data controller responsible for your personal information.

Studio Iro Ltd
131 Odessa Road
London
E7 9BL
England

If you have any questions about how we use your personal information, please contact us at:

[email protected]

2. What information we collect

Depending on how you interact with us, we may collect:

  • Your name
  • Your email address
  • Your telephone number, if you provide it
  • Information contained in messages or enquiries you send to us
  • Information relating to your business, property or design project
  • Information provided as part of a client relationship or project
  • Your email address and other information provided when subscribing to our newsletter
  • Information about how you use our website, including information collected through cookies and similar technologies

We do not ask you to provide sensitive personal information through our website.

3. How we collect your information

We may collect personal information when you:

  • Contact us through our website
  • Email us directly
  • Enquire about our services
  • Become a client
  • Communicate with us about a project
  • Subscribe to our newsletter
  • Visit or use our website

We may also collect limited information automatically when you visit our website through analytics and advertising technologies, where you have given the required consent.

4. How we use your information

We use personal information to:

  • Respond to enquiries and requests
  • Communicate with prospective and existing clients
  • Provide our services and manage client projects
  • Prepare quotations and proposals
  • Maintain our business records
  • Send newsletters and marketing communications where you have chosen to receive them
  • Understand how visitors use our website and improve its content and functionality
  • Measure the effectiveness of our advertising
  • Meet our legal, regulatory and accounting obligations
  • Protect our website, business and users from misuse or security threats

We will only use your personal information for purposes that are compatible with the reasons for which it was originally collected, unless we have a legal obligation or another lawful reason to do so.

5. Our lawful bases for using your information

Data protection law requires us to have a lawful basis for processing personal information.

Depending on the circumstances, we rely on the following lawful bases:

Contract: Where processing your information is necessary to enter into or perform a contract with you, including providing our services and managing a client relationship.

Legitimate interests: Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests. This may include responding to general business enquiries, maintaining business records and managing our website and business.

Consent: Where you have actively given us permission to use your information for a particular purpose, such as subscribing to our marketing communications or consenting to non-essential cookies and similar tracking technologies. You can withdraw consent at any time.

Legal obligation: Where we need to process information to comply with a legal or regulatory obligation.

6. Contact enquiries

If you contact us through our website, we will use the information you provide to respond to your enquiry and, where relevant, discuss or provide our services.

Information submitted through our contact form is sent to our Studio Iro email inbox.

We do not use information submitted through an enquiry form to send marketing communications unless you have separately chosen to receive them.

7. Newsletter and marketing communications

We use Flodesk to manage our newsletter and marketing communications.

If you subscribe to our newsletter, your email address and any other information you provide as part of the signup process will be processed by Flodesk on our behalf.

We only send marketing communications where you have chosen to receive them. You can unsubscribe at any time using the unsubscribe link included in our emails.

For more information about how Flodesk processes personal information, please see Flodesk's own privacy policy.

8. Website analytics and advertising

We use Google Analytics 4 to understand how visitors use our website. This helps us understand which pages are useful, identify areas for improvement and monitor website performance.

We may also use Google Ads and related Google advertising technologies to measure advertising performance and, where applicable, understand how visitors interact with our website after seeing or clicking an advertisement.

These technologies are non-essential and will only be used where the required consent has been provided through our cookie consent mechanism.

Further information about cookies and similar technologies is provided in our Cookie Policy.

9. Services we use

We use a small number of trusted third-party services to help us run our website, communicate with clients and manage our business.

These include:

  • Website hosting and technical service providers
  • Email and communications providers
  • Flodesk, for newsletter and marketing communications
  • Google, in connection with website analytics and advertising
  • Professional advisers, such as accountants or legal advisers, where necessary
  • Government, regulatory or law-enforcement authorities where we are legally required to do so

We do not sell your personal information.

Where we use third-party providers to process personal information on our behalf, we take reasonable steps to ensure that they handle that information securely and in accordance with applicable data protection law.

10. International transfers

Some of the service providers we use may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we take appropriate steps to ensure that the transfer is lawful and that your information continues to receive an appropriate level of protection under applicable data protection law.

11. How long we keep your information

We retain personal information only for as long as it is reasonably necessary for the purposes for which it was collected, including to provide services, maintain appropriate business records, resolve disputes and meet legal, accounting or regulatory requirements.

Different types of information may therefore be retained for different periods.

We periodically review the information we hold and securely delete or anonymise information that is no longer required.

12. How we protect your information

We take reasonable technical and organisational measures to protect personal information against accidental loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

13. Your rights

Under applicable data protection law, you may have the right to:

  • Ask for a copy of the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your personal information in certain circumstances
  • Ask us to restrict how we use your information in certain circumstances
  • Object to certain types of processing, including processing based on legitimate interests
  • Ask us to transfer certain information to another organisation
  • Withdraw your consent where we rely on consent to process your information

You also have the right to object to receiving direct marketing communications. You can unsubscribe from our marketing emails at any time using the unsubscribe link provided in the email.

To exercise any of these rights, please contact us at [email protected].

We may need to verify your identity before responding to a request.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.

The latest version will always be published on this page, with the date of the most recent update shown at the top.

15. Contact us

If you have any questions about this Privacy Policy or how Studio Iro uses personal information, please contact:

Studio Iro Ltd
131 Odessa Road
London
E7 9BL
England

Email: [email protected]